Player’s withdrawal has been delayed

However, due to a lack of response from her, the case was ultimately rejected, preventing further investigation or resolution. The Complaints Team remained open to assisting her if she chose to resume communication in the future. On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent. When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness.https://damslots.nl/

Player’s account has been blocked after win.

The player had had multiple pending withdrawals since March 29, totaling €1150. He had been waiting for the casino’s response and the processing of his withdrawals as per the casino’s policy. Eventually, the casino had paid all three pending withdrawals.

Player’s winnings have been confiscated.

Kingmaker’s live casino is spectacular as well and features hundreds of live tables from the likes of Evolution Gaming, Pragmatic Play Live, Bombay Live and Ezugi. Good morning, I am writing to you regarding a withdrawal of 500 euros made from ISU Kingmaker on February 23rd and not yet paid. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties. Discuss anything related to Kingmaker Casino with other players, share your opinion, or get answers to your questions. Kingmaker carries all the biggest games with the potential to spit out over 40 million dollars.

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• Kingmaker’s live casino is spectacular as well and features hundreds of live tables from the likes of Evolution Gaming, Pragmatic Play Live, Bombay Live and Ezugi.
• The player from Ontario had requested a withdrawal less than two weeks before submitting this complaint.
• Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing.

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The player from Germany requested a permanent account closure due to gambling addiction in December, but the account was reopened without her consent. After losing 500 euros upon reopening, she requests a refund, citing her previous communication about her gambling issues. The player from Italy had their account permanently closed kingmaker casino online due to gambling issues, but it was reopened against their will. They requested the account to be closed again and a refund of their deposits, but only the account was closed without any refund provided. Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them.

We had advised the player to wait for 14 days, the usual processing time for withdrawals, before escalating the issue. The player had expressed dissatisfaction with the delay, stating that most casinos completed verification and payout within 1-2 days. We had agreed to keep the complaint open and intervene if there was no development within the two-week timeframe.

Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios. Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems.

We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players‘ winnings to them. Kingmaker has a special responsible gaming sub-page with questions to help players figure out their gambling habits and information about organizations that can help in case gambling becomes an issue. Again, there are countless different categories in the live lobby. We recommend that you check the top rated games if you are not sure where to start.

The player from Greece had been waiting for a payment from a casino since March 17th. Despite repeated assurances, the funds had still not been credited. The player had not made any successful withdrawals before and had not used any bonus.

After depositing and winning €500, she found her account closed the same day, and her subsequent withdrawal was canceled. She believes this is fraud and seeks assistance in retrieving her winnings. Our expert casino review team has carefully analysed Kingmaker Casino in this review and evaluated its positives and negatives using our casino review process.

That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint. The player had questioned the withdrawal time stated on the website as they experienced a longer waiting period. However, the issue was resolved when the player received their withdrawal and decided to withdraw their complaint. The player from Spain had made two deposits that were initially rejected, but had been manually added to his account later without his notification.https://damslots.nl/